Frequently Asked Questions

  • What is digital marketing?

    Digital marketing encompasses all forms of advertising and marketing using the internet, from search engine optimization (SEO) to content marketing, social media and more.

  • What's a digital marketing agency?

    • A digital marketing agency is a business (like us!) which assists other companies with their online marketing efforts. 
    • Agencies can be as involved as the client would like. For some clients, we can handle all digital projects but for others we only provide ideas and recommendations through consulting. 
    • Our goal is to be an extension of the clients, supporting internal marketing teams with specialized digital services.
  • What's the difference between B2B and B2C digital marketing?

    • B2B stands for Business-to-Business. 
    • This type of marketing refers to businesses who sell products or services to other businesses. 
    • For example, we work with other businesses to produce effective digital marketing campaigns. 
    • B2C stands for Business-to-Consumer, or businesses that sell their products or services to individual consumers. 
    • While all elements of digital marketing can apply to both B2B and 
  • What goes into digital marketing?

    There are a variety of tactics which make up digital marketing. We apply:

    • Search Engine Optimization (SEO)
    • Web Design
    • Website Remarketing 
    • Google My Business
    • Local Map Listing
    • Content Strategy
    • Email Marketing
    • Social Media Management
    • Market Research

  • What is the purpose of digital marketing, and how can digital marketing help my business?

    • Do you have an audience that spends time online? Nowadays, the answer is yes for just about every business. 
    • Digital marketing will help you reach your target audience online and drive valuable conversions. 
    • Digital marketing is so versatile, it can be tailored to suit just about any brand!
  • What are the benefits of digital marketing?

    • The underlying goal of digital marketing is to bring more qualified users to your website. 
    • Through a mix of digital marketing tactics, you are able to guide users through their online journey, resulting in more conversions for your business.
    • An effective digital marketing strategy will also reinforce your traditional marketing, providing your target audience with cohesive messaging.
    • There are also a number of benefits to digital marketing over traditional marketing. 
    • Digital marketing is flexible. 
    • With digital, you have the ability to make changes over the course of a campaign, unlike traditional where you’re locked into long campaigns that are set in stone.
  • Can digital marketing increase online sales?

    • Absolutely! The goal of digital marketing is to improve website traffic and online conversions, thus helping you reach your overall business goals. 
    • If you’d like to ultimately increase online sales, we would recommend a variety of tactics to reach this goal. 
    • When we’re developing a campaign for a client, we get to know their business and objectives, then propose plans to align with those goals.
  • What are digital marketing platforms?

    • Digital marketing platforms are other websites or software used to execute digital strategies. 
    • Facebook, Twitter and LinkedIn are all digital platforms which provide marketers with the tools to share their messaging with a desired audience.
  • What are some digital marketing tools that should be used?

    • This depends on your goals, but there are a few digital marketing tools which are relevant for every business: Google Analytics and Google Search Console.
    • Google Analytics is a website analytics platform that allows for robust reporting and tracking. 
    • Even if you just want to know how many people are visiting your website each month, and which pages they look at, we recommend getting GA set up!
  • What can I find out about users visiting my website?

    While Google does not allow you to collect personally identifiable information, you can learn a lot about your online audience using Google Analytics. You’ll have access to extensive aggregate data about your visitors, including:

    • Age
    • Gender
    • Location
    • Language
    • New or returning visitor
    • Device used
    • Channels and sources they came from
    • And more!

  • What is PPC?

    • PPC stands for pay-per-click. 
    • Essentially, it’s a way of buying web traffic. Advertisers pay a fee each time one of their ads is clicked. 
    • Search engine advertising is the most popular form of PPC, however numerous channels including Facebook now offer PPC ad models.
  • What is SEO?

    • Search engine optimization (SEO) is the process of using onsite and offsite tactics to help get content presented by a search engine. 
    • Done well, the practice increases the quantity and quality of your traffic.
  • Why is SEO important?

    • The majority of web traffic is generated by search and those that come by way of search have a greater degree of commercial intent than most other channels.
  • What is local SEO?

    • Local SEO is the process of optimizing your online properties to generate traffic from location-based searches. 
    • It helps businesses promote products and services to local customers when they need them. 
  • What are keywords?

    • Keywords are the words and phrases searchers use—usually with search engines—to find relevant pages, images, videos, or any kind of information when looking for answers, knowledge, products, or services. 
    • SEO professionals consider keywords and the topics they suggest when optimizing content for search.
  • What determines search engine rankings?

    • This question is the source of endless speculation and debate because search engine companies such as Google will not answer it. 
    • Experts generally agree rankings are based on relevance and authority, but the factors that determine them are many—and inconsistent. 
    • The best way to achieve a high search engine ranking is to create one of the most thorough web pages possible for a specific keyword or topic.